Palm Tree Solutions (PTS) provides dedicated teams for IT, healthcare operations, back-office operations and marketing - so growing businesses can do more without building every function in-house.
Our Story
It started with a pattern we kept seeing.
Good businesses - clinics, IT providers, carriers, growing companies of every kind were held back by the work behind the work. Claims waiting to be submitted. Tickets piling up. Invoices that never went out. Talented owners and managers spending their evenings on tasks that had nothing to do with why they started.
Hiring wasn't always the answer. It took months, cost more than planned, and one resignation could put everything back to square one. Traditional outsourcing wasn't much better: rotating staff, generic scripts and very little understanding of how each business actually worked.
We built PTS to offer something different. Not a call center. Not a faceless vendor. A dedicated team that learns your systems, your clients and your standards, and works as an extension of your own.
Over more than two decades, that idea has grown into four service lines and teams supporting organizations across healthcare, technology, managed services, trucking and logistics, and beyond. The industries have changed. The tools have changed. What hasn't changed is why we do this: to take the weight of daily operations off our clients so they can focus on growth.
What We Do
• IT Consulting & Managed Services: IT consulting, L1–L3 managed support, Microsoft 365 projects and IT staffing.
• 360° Healthcare Operations: medical revenue cycle, prior authorization, billing and healthcare back-office support.
• MSP Workforce & Back-Office Services: bookkeeping, data entry, admin support and trucking back-office operations.
• 360° Marketing Solutions: digital marketing, creative, advertising and content.
How We Work
• Dedicated teams. The same people work on your account, learning your business over time.
• Your systems, your processes. We work inside the tools you already use and follow the way you run things.
• Clear expectations. Scope and turnaround targets are agreed upfront, with regular reporting once work begins.
• Built on trust. Access is limited to assigned team members, and confidentiality agreements are in place before day one.
Let's Talk About What Your Team Needs
Whether you need one specialist or a full team, it starts with a conversation. Tell us where your operations are stretched, and we'll show you how PTS can help.